Privacy Policy

At ESL SaaS, we take your data privacy very seriously. This policy describes how we collect, use, and protect personal information from our users and customers.

1. Data Collection

We collect only the information strictly necessary to provide the service. This includes, but is not limited to:

• Identification data: first and last name.
• Contact data: professional email.
• Company data: legal name, billing address.
• Technical data: IP address, access logs, and platform usage logs.

2. Purpose of Processing

Information is used exclusively for the following purposes:

• Managing your subscription and platform access.
• Continuous improvement of user experience and incident resolution.
• Sending critical service communications.

3. Proactive Security

We implement state-of-the-art security measures to guarantee data integrity and confidentiality. We use military-grade encryption (AES-256) for data at rest and TLS 1.3 for data in transit.

4. User Rights

According to GDPR, you have the right to access, rectify, or request deletion of your data at any time. You can exercise these rights by contacting our Data Protection Officer at privacy@esl-saas.com.